777jal Privacy Policy
Your personal information is completely safe with us — this page clearly explains how we collect, store, and protect your data.
Our Privacy Commitment
777jal ("we", "us", "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy describes what information we collect when you use the 777jal website or services, how that information is used, with whom it may be shared, and what measures we take to protect your information. If you have any questions after reading this policy, please contact us.
Information We Collect
When you register, log in, or use our services on 777jal, the following types of information may be collected:
1.1 Personally Identifiable Information
- Your full name and contact details (email address, mobile number).
- Date of birth — to confirm that you are at least 21 years old.
- bKash, Nagad, Rocket, or Upay account numbers required for financial transactions.
- Details of documents submitted for identity verification (such as your national identity card number).
1.2 Account and Transaction Information
- Your username, password (stored in encrypted form), and account balance.
- Deposit and withdrawal history, records of betting activity, and bonus usage details.
- Gaming activity — which games you played, how long you played, and bet amounts.
1.3 Technical and Usage Information
- IP address, browser type and version, operating system.
- Browsing information collected through cookies and similar tracking technologies.
- Device information — mobile device ID, screen resolution, and so on.
- The time you enter and leave our platform and your page navigation patterns.
Purpose of Data Use
777jal uses the information collected about you for the following legitimate purposes:
2.1 Account Management and Identity Verification
Your personal information is used to create and maintain your account, verify logins, and enable secure account recovery. We verify your age and ensure that only those aged 21 or above are able to use the platform.
2.2 Processing Financial Transactions
Your payment-related information is needed to complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay. This information is stored with the highest level of security and is used solely for the purpose of completing transactions.
2.3 Providing Customer Support
Your account information is used to resolve your questions or issues and to provide assistance through 24/7 live chat.
2.4 Fraud Prevention and Security
Information is analyzed to detect suspicious activity, prevent account fraud, and fulfill our responsibilities in combating money laundering.
2.5 Responsible Gaming Support
Monitoring your gaming patterns to identify potentially problematic behavior and provide support where needed — this is part of our responsible gaming policy.
2.6 Platform Improvement
Aggregated and anonymized data is used to improve the user experience, develop new features, and analyze platform performance.
Data Sharing and Disclosure
777jal never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Minimum necessary information may be shared with our trusted service providers involved in payment processing, technical infrastructure, and fraud detection. These partners are required to uphold the same privacy standards as we do.
3.2 Legal Obligations
We may disclose information if we are legally required to do so in order to comply with court orders, lawful requests from government authorities, or applicable legal requirements.
3.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance if such a situation arises.
Cookies and Tracking Technologies
The 777jal website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve our services.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the platform — such as maintaining login sessions and security verification. Without them, the platform will not work properly.
4.2 Analytical Cookies
These cookies collect information to help us understand how our platform is being used. This information is completely anonymous and is used for service improvement.
4.3 Cookie Controls
You can manage cookies by changing your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.
Data Security Measures
777jal uses industry-standard security practices to keep your information safe:
- SSL Encryption: All data exchanged between you and our servers is secured through SSL/TLS encryption.
- Password Hashing: Your password is never stored in plain text — strong hashing algorithms are always used.
- Secure Data Centers: Our servers operate under strict physical and digital security measures.
- Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
- Restricted Access: Only authorized personnel can access your information, and they are bound by strict confidentiality obligations.
- Two-Step Verification: Additional verification steps apply for high-risk transactions.
Data Retention Period
777jal retains your information only for as long as necessary:
6.1 Active Accounts
We retain your information while your account is active and use it to provide our services.
6.2 After Account Closure
Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud.
6.3 Financial Records
Transaction records are retained for a set period in accordance with legal requirements and accounting standards.
Your Rights
As a user of 777jal, you have the following rights over your own information:
7.1 Right to Access
You can request at any time to know what information we hold about you. We will respond to your request within 30 days.
7.2 Right to Rectification
If your information is incorrect or incomplete, you can request a correction. This can be done through your account settings or by contacting us directly.
7.3 Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information may not be erasable due to legal obligations.
7.4 Right to Object to Processing
You can object at any time to your information being used for marketing purposes, and we will honor that request.
7.5 Right to Data Portability
In some circumstances, you can request a copy of your information in a machine-readable format.
Privacy of Minors
777jal strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any information from minors. If we suspect that a minor has created an account, we will immediately close that account and delete the information collected.
If you are aware that a minor is using our platform, please notify us immediately.
Third-Party Links and Services
Our platform is connected to payment gateways such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies, and 777jal is not responsible for their data collection and usage practices. We recommend that you read the privacy policies of these services.
Changes to the Privacy Policy
777jal may update this privacy policy from time to time. For significant changes, we will:
- Post a notice on the website.
- Send a notice to your registered email address.
- Update the "Last Updated" date at the top of the page.
Continuing to use the platform after any changes will be considered as your acceptance of the updated policy.
Contact Us
If you have any questions, comments, or requests regarding your rights under this privacy policy, please contact us: